Our Commitment

We value your trust and are committed to addressing all concerns, complaints, and grievances promptly, fairly, and transparently in accordance with applicable SEBI regulations and compliance standards.

How to Raise a Complaint

Clients may contact us through any of the following channels:

• Email: jsgpatil@yahoo.com
• Phone: +91 9930601800
• Registered Office Address:
  Flat-1302, Plot-4, Alliance Icon CHS,
  Sector-8, Ghansoli, Thane,
  Navi Mumbai, Maharashtra - 400701

While submitting a complaint, clients are requested to provide their full name, registered contact details, service information, and a detailed description of the grievance for faster resolution.

Resolution Timeline

We aim to acknowledge and resolve all genuine grievances within 21 working days from the date of receipt of the complaint, depending on the nature and complexity of the issue.

Escalation Matrix

If the grievance remains unresolved, clients may escalate the matter through the following hierarchy:

Regulatory Escalation

If the grievance remains unresolved or the client is not satisfied with the response provided, the client may escalate the complaint through the following regulatory mechanisms:

1. SEBI SCORES Platform:
   https://scores.sebi.gov.in
2. Online Dispute Resolution (ODR) Portal:
   https://smartodr.in

Record Maintenance

All complaints, communications, resolutions, and related records are maintained as per applicable SEBI regulations and compliance requirements.

Important Note

Investments and trading in securities markets are subject to market risks. The Research Analyst does not guarantee profits, fixed returns, or risk-free outcomes. Complaints arising solely due to trading losses or market fluctuations shall not be treated as deficiencies in service.